Free returns for all U.S. orders and no restocking fees. You have 30 days from the date of fulfillment to return eligible items.
The Delfina promise
We stand behind our products and want you to be satisfied with them! We always do our best to take care of our customers, dealing with all situations fairly! If you received a damaged or defective item, please contact us within 30 days of receiving the damaged item so we can make it right. Please email us at email@example.com and we will correct this right away!
We only offer store credit for returns. We do not issue refunds to the original method of payment.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. We do our best to include a variety of angles and post photos of our items on social media of different body types wearing our outfits. Store Credit never expires. We can assist you in finding something new if your purchase doesn’t work out!
How will I receive my store credit?
Expect an emailed E-Gift Card within 3-6 business days of the delivery of your Return at our warehouse.
How do I initiate an exchange?
Email firstname.lastname@example.org with your order number and the item you would like to exchange.
Please note that we only offer Exchanges for the same item in a different size, if available.
Please note that you are only allowed an Exchange 1 Time Per Item.
Where do I send my return to?
7904 E Chapparral RD
STE A110 #412
Scottsdale, AZ 85250
Additional Return Details:
- We only offer STORE CREDIT for returns. We don’t issue refunds back to your method of payment.
- The amount of your Store Credit is only for the item(s) you purchased and does not include the shipping.
- Merchandise must be returned within 30 days of the fulfillment date.
- Merchandise must be unwashed and unworn.
- Face Coverings are FINAL SALE and NOT eligible for Returns Or Exchanges!
- Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns or Exchanges.